Housing Disrepair Team
Our Housing Disrepair Team are reliable ‘no win, no fee’ experts ready to support tenants in submitting a housing disrepair claim.
For more information about our services or to check your eligibility, fill in the form or call our helpline today at 02030 264595.
- We Handle a Wide Range of Housing Disrepair Claims
- Our Service is Free on a No Win, No Fee Basis
- We Accept Claims Against Councils and Housing Associations
- Start Your Claim Today and Get the Compensation You Deserve
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Need Housing Disrepair Team Help?
Our housing disrepair team are experts in making claims against council and social housing association landlords for housing disrepair. If you are dealing with housing disrepair issues, our team is here to help you navigate the legal and practical steps to resolve them.
If your landlord has failed to address necessary repairs, you may be eligible to make a housing disrepair claim. Our expert housing disrepair team is ready to assist you in seeking compensation.
For free advice, fill out the form or contact us at 02030 264595. Once you submit the form, one of our expert team will get in touch to guide you on the next steps.
How Our Housing Disrepair Team Can Help?
Living with housing disrepair can be stressful and hazardous for you and your family. Our housing disrepair team is here to support you in dealing with disrepair cases, ensuring you get the help and compensation you deserve.
Housing disrepair cases are complex, so it’s highly recommended to seek legal assistance from us. As a specialist housing disrepair team, we know what it takes to make a successful claim. We offer an initial free assessment to determine your eligibility for a housing disrepair claim and provide reliable legal advice on the next steps.
If you decide to proceed, our team will assist you throughout the process, from following the pre-action protocol and submitting your claim to gathering evidence and representing you at your hearing. For more information about our services, contact us today at 02030 264595.

What Can I Claim For?

Damp & Mould

Water Leaks

Pest Infestation

Structural Damages

Broken Heating Systems

Electric Issues

Damaged Windows

Damaged Doors

Damaged Gutters, drains, pipes
What Are Landlord Responsibilities for Housing Disrepair?
As part of their duty to ensure that your property is safe and livable, landlords are always responsible for timely repairs to the following:
- The property’s structure and exterior, such as the roof, walls, and windows
- Sanitary fittings, including baths, sinks, basins, pipes, and drains
- Heating and water systems
- Gas appliances
- Ventilation
- Electrical wiring
Landlords cannot charge you for any of the repairs listed above and are responsible for these repairs regardless of what your tenancy agreement states. However, depending on your tenancy agreement, your landlord may also agree to be responsible for additional repairs. For advice, contact our housing disrepair team today at 02030 264595 or fill out the form on our site to verify your eligibility for a housing disrepair claim.
When Can I File a Housing Disrepair Claim?
If your rental property has issues that your landlord or housing authority is responsible for fixing, and they did not fix these issues you may be eligible to make a housing disrepair claim. Contact our housing disrepair team experts to make a housing disrepair claim.
To make a housing disrepair claim, you must follow specific procedures based on whether you rent from a private landlord or live in a council property. It’s important to keep records of all communication with your landlord or housing authority regarding the disrepair and any actions taken to address the issue.
You may be entitled to compensation for any damages or losses resulting from the disrepair, such as damage to your belongings or health issues caused by mould. Don’t suffer in silence. Take action against your landlord today and claim your housing disrepair compensation.
Find Out Today if You’re Eligible to File a Housing Disrepair Claim.
How Much Compensation Can I Receive for Housing Disrepair?
Compensation for housing disrepair claims can vary based on the specific circumstances of each case. Several factors are considered when determining the compensation amount, including the rental cost, the extent of the disrepair, and how long the landlord has been aware of the problem.
The severity and persistence of the disrepair greatly influence the compensation amount, as they directly affect the tenant’s living conditions. Getting our housing disrepair team help is advisable to ensure you receive fair compensation.
Why Chose Our Housing Disrepair Team?
Choosing our housing disrepair team means getting expert help for your housing problems. We have years of experience helping tenants across the UK with damp, mold, and structural defects. Our team knows the legal process well and works hard to achieve the best results.
We keep you informed every step of the way and offer support tailored to your needs. Many clients have been happy with our service, thanks to our high success rate. Plus, we work on a no-win, no-fee basis, so you don’t have to worry about costs unless we win your case. Trust us to improve your living conditions and get you the compensation you deserve. Choose our housing disrepair team for expert help and reliable service.
*The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) of your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period, please read their Terms and Conditions for more information.*
About Housing Disrepair Team
The Housing Disrepair Team is a trading name of Instant Assist Limited, which is regulated by the Financial Conduct Authority (FCA). Instant Assist Ltd is a claims management company regulated by the Financial Conduct Authority (FCA). We operate on a recommendation basis and receive a referral fee from the solicitors we connect you with. While our services are free of charge to you, the solicitor handling your case will charge a fee of 36% (inclusive of VAT) of your compensation amount.
It’s important to note that choosing to work with us does not guarantee a faster or better outcome than pursuing the claim on your own. You have the option to directly approach a solicitor or file a free complaint through the Housing Ombudsman Service without using our services.
Note: Please be aware that solicitors may apply a termination fee if you decide to cancel your agreement with them after the cooling-off period. For full details, please review the solicitor’s Terms and Conditions before proceeding.

Start Your Claim Today
Office
Address: Unit 19 – Futures House, The Moakes, Luton, England, LU3 3QB
Phone: 02030 264595
Email: info@housingdisrepairteam.org.uk
Frequently Asked Questions
What is a Housing Disrepair Claim?
A housing disrepair claim is when a tenant takes legal action against a landlord who has not fixed reported problems in the rental property. The claim helps tenants get compensation and forces landlords to make repairs.
What Issues Qualify for a Housing Disrepair Claim?
Common issues include:
- Damp and mould
- Broken heating systems
- Unsafe electric or gas leaks
- Structural problems (e.g., broken roofs or walls)
- Pest infestation (e.g., rats or insects)
- Broken doors, windows, or floors
Am I Eligible to Make a Claim?
To qualify, you need to:
- Rent the property
- Report the problem to your landlord
- Give the landlord a reasonable time to fix it
Our experts can check your eligibility for free. You can also fill out a quick Claim Form to find out.
What Can I Claim for a Housing Disrepair Case?
You can claim compensation for:
- Damaged property (e.g., furniture, electronics)
- Health problems caused by the disrepair (e.g., breathing issues from mould)
- Inconvenience (e.g., parts of your home being unusable)
How Long Does the Claims Process Take?
If the landlord agrees to fix the issue, it usually takes a few months. If it goes to court, it can take 9–12 months.
Do I Need Evidence for My Claim?
Yes, evidence helps your case. You’ll need:
- Photos of the disrepair
- Messages with your landlord (emails, texts, letters)
- Medical reports (if relevant)
- Receipts for damaged items
- Your tenancy agreement
Do I Stop Paying Rent During a Claim?
No, you must keep paying rent. Stopping payments can give your landlord grounds to take action against you.
Can I Claim if I Rent Privately?
At the moment, we only accept claims against social housing landlords and housing associations.
What if My Landlord Won’t Make Repairs?
If your landlord refuses, you can file a claim to force them to make repairs and get compensation for the inconvenience.
How Much Compensation Can I Get?
The amount depends on the severity of the problem and its impact on you. Call 02030 264595 for a free consultation to find out how much you might get.
Is There a Time Limit for Making a Claim?
Yes, you usually have up to 6 years to make a claim or 3 years if it involves personal injury. It’s best to act quickly after noticing the issue.
What Funding Options Are Available?
Most claims are on a No Win, No Fee* basis, meaning you don’t pay unless you win. In some cases, aid might be available if there’s an immediate health risk, like unsafe electrics or damp.
*The solicitor we recommend will charge you a fee of 36% (inclusive of VAT) of your compensation. The solicitor may charge a termination fee if you cancel your agreement with them after the cancellation period; please read their Terms and Conditions for more information.*
What is the Process for Making a Claim?
- Report the issue to your landlord.
- Gather evidence of the problem.
- File a claim with our Housing Disrepair Team.
- Negotiate repairs and compensation.
Our team will guide you through each step.
What is Included in Housing Disrepair Compensation?
Compensation can cover:
- Repair or replacement of damaged items
- Medical costs for health issues caused by the disrepair
- Inconvenience or loss of enjoyment of your home
How Do I Start My Housing Disrepair Claim?
Call 02030 264595 to schedule a free consultation with our Housing Disrepair Team. We will review your case, help you gather evidence, and guide you through the process.